Store Policy

Customer Care

Official by Roni Love respects your privacy and is committed to protecting your personal information. When you place an order, submit an inquiry, or book a service, we may collect information such as your name, email address, phone number, shipping address, and payment details. This information is used solely to process orders, provide services, communicate with you, and improve your overall experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information is shared only with trusted service providers when necessary to process payments, fulfill orders, or deliver requested services.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no method of electronic transmission or storage is completely secure, we are committed to maintaining appropriate security measures to safeguard your information.

By using our website, you acknowledge and agree to the terms of this Privacy Policy.

Privacy & Safety

Your health, safety, and satisfaction are important to Official by Roni Love.

Professional beauty services are performed using sanitized tools, professional-grade products, and industry-standard sanitation practices. Clients are encouraged to disclose any allergies, sensitivities, medical conditions, or skin concerns prior to receiving a service.

For hair extensions, proper installation, maintenance, and aftercare are essential for achieving the best results and preserving the longevity of the hair. Official by Roni Love is not responsible for damage resulting from improper installation, chemical processing performed by others, misuse, or failure to follow recommended care instructions.

If you experience any irritation, allergic reaction, or unexpected concern following a service or product use, discontinue use immediately and seek appropriate medical advice if necessary.

By purchasing products or receiving services from Official by Roni Love, you acknowledge that you have read and understand these policies.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments